At Kiwili Inc., we are committed to protecting the privacy and security of your personal data. Transparency is at the core of our practices, and this policy explains in detail how we process your personal data.
This policy applies to the processing of personal data for which we act as the “data controller,” particularly when you visit our website, https://www.kiwili.com (the “Site”). However, it does not apply when we process personal data on behalf of a client. To learn more about our clients’ privacy practices, please contact them directly. We are not responsible for their security and privacy practices.
Use of Your Data
How do we collect your personal data?
We collect different types of personal data for specific purposes. You have the option not to provide us with certain personal information, but this may restrict your access to certain parts of the Site that require this information.
In the Kiwili Application
- Purposes for which information is collected: Platform usage, communication, payment, and service quality improvement
- Means by which information is collected: Browsing, cookies, forms
- Rights of access and rectification provided by Law: Submit a written request to Frédéric Dréau at confidentialite@kiwili.com, response within 30 days
- Right to withdraw consent for communication or use of collected information: By continuing to use the platform, you consent to the communication or use of collected information.
- Name of third party for whom collection is made: Not applicable
- Name of third party or categories of third parties to whom it is necessary to communicate the information to achieve the objectives justifying the collection: Support platform (Intercom), marketing platform (Pipedrive), payment platform (Stripe), and advertising platform (Google Analytics)
- Possibility that information may be disclosed outside Quebec: Information entered into the platform is stored in Ontario.
On the Website
- Purposes for which information is collected: To personalize and improve service quality
- Means by which information is collected: Browsing, cookies, forms
- Rights of access and rectification provided by Law: Submit a written request to Frédéric Dréau at confidentialite@kiwili.com, response within 30 days
- Right to withdraw consent for communication or use of collected information. By continuing to browse the site, you consent to the communication or use of collected information.
- Name of third party for whom collection is made: Not applicable
- Name of third party or categories of third parties to whom it is necessary to communicate the information to achieve the objectives justifying the collection: Support platform (Intercom), marketing platform (Pipedrive), and advertising platform (Google Analytics)
- Possibility that information may be disclosed outside Quebec: This information may be stored outside Quebec.